Dedicated IT professional and Computer Systems Networking Technician student with hands-on experience in network infrastructure, systems administration, and IT support operations. Proven track record managing enterprise-level Cisco networking environments, leading IT teams, and delivering reliable technical support in fast-paced settings. Currently pursuing CompTIA A+ to complement three completed CCNA modules and extensive real-world lab experience.
SRC – Student Representative Council, St. Clair College
- Manage scheduling, staffing, and supervision of IT support across student facilities including Nexus Gaming Arena and computer labs.
- Oversee daily IT operations and coordinate technology setup for college-wide gaming events, ensuring seamless execution.
- Supervise student staff, assign tasks, and uphold service standards and operational efficiency across all IT operations.
- Collaborate with college departments to plan and fulfill IT requirements for events and ongoing campus activities.
- Ensure compliance with operational policies, reporting protocols, and IT asset management procedures.
SRC – Student Representative Council, St. Clair College
- Provided comprehensive help desk support across Nexus Gaming Arena, computer labs, and printshop environments.
- Installed, configured, and maintained PCs, gaming systems, and peripherals; resolved hardware/software and network connectivity issues.
- Assisted students with workstation setup, account access, and general IT troubleshooting.
- Managed IT assets, maintained accurate usage logs, and processed POS transactions with attention to detail.
St. Clair College, Windsor ON
Advanced Diploma — Computer Systems Networking Technician
2024 — Present · Year 3
Focus: Cisco networking, Windows Server, Linux systems, IT security
Cisco Networking Academy
CCNA Certified — 3 Modules Completed
2024 — Present
Intro to Networks · Switching & Routing · Enterprise Networking, Security & Automation
CCNA: Introduction to Networks
Cisco Networking Academy
✓ Completed
CCNA: Switching, Routing & Wireless Essentials
Cisco Networking Academy
✓ Completed
CCNA: Enterprise Networking, Security & Automation
Cisco Networking Academy
✓ Completed
Networking
Cisco Routing & Switching
TCP/IP
VLANs
ACLs
NAT
OSPF
Wireless Essentials
Systems
Windows OS & Server
Linux (Ubuntu/Mint/Debian)
Active Directory
Microsoft Azure
Tools
Wireshark
Cisco Packet Tracer
VMware
VirtualBox
ServiceNow
Hardware
PC Build & Setup
Printer Maintenance
Peripheral Config
IT Asset Management
Programming
Java
SQL
PHP
HTML/CSS
JavaScript
Productivity
Microsoft Office Suite
Spreadsheets
POS Systems
Cisco Networking Labs
Configured enterprise-scale networks using OSPF, ACLs, NAT overload, and Telnet access controls in Cisco Packet Tracer.
Linux Server Security
Deployed secure SFTP with chroot jailing and SSH key authentication on Linux servers (MIT450).
Capstone Network Infrastructure Project
Designed and documented a scalable enterprise-style network architecture incorporating VLAN segmentation, hierarchical core-distribution-access design, structured IP addressing, routing strategy, and infrastructure performance considerations for a simulated production environment.